The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud. I was very thankful we did when we had a cyber-attack and had to go back multiple days for clean-up. Manual tape backups are prone to human error, and now we are always notified if we have a bad back up through the cloud and Computerbilities takes care of the situation.
Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand. This allows us to confidently make sound decisions on whichever option is best for our specific needs. If you are unsure about Computerbilities you can be sure they provide value to their clients. Whenever we need assistance, they always respond promptly, properly diagnose the issue, and assist us with choosing the most appropriate solution.
I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great! They are extremely responsive, knowledgeable and always looking for ways to get the job done right for the least amount of cost. I love that they are local and never have a problem coming on site to diagnose or meet with us about an idea or problem. As a small business owner, these are definitely traits I appreciate in my service providers.
If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Thank you for being a customer service oriented team that offers solutions that fit my company’s short term and long term needs. You always respond quickly, are friendly and have a will to work to the end for our best long term option. With Computerbilities, I never have to worry about our server health, updates, low disk space, etc. Computerbilities offers me the peace of mind that someone is always watching out for any issues.
Computerbilities always provides prompt and courteous service and are always available when I need them. Adam and his team are knowledgeable and enjoyable to work with. They answer any questions we have and work with us to ensure we have the best equipment our budget will allow. They always give 110%!
Environmental Research and Education Fund
The biggest benefit Computerbilities has brought to my company is the confidence and expertise they provide. They are much more personal and professional than other companies I have worked with in the past. You cannot go wrong with choosing Computerbilities!
Chief Financial Officer
Dewitt Real Estate Services
Computerbilities gives us the peace of mind and confidence we are protected, and our client’s information is secure. The fact there is someone I can call for help with anything related to our IT allows us to focus on helping our clients. The comfort of knowing my IT system is current, secure, and supported is fantastic.
Computerbilities is always responsive. I can ask any question (no matter how small or computer illiterate), and I always get a very quick, kind, and understanding reply. I never feel like I’m bothering anyone. My questions are always answered, explained so I can understand them. If I have any issue or question needing someone to come to the office, they come promptly.
Based on my personal experience with tech support, the quick and caring service is unusual in the world of IT.
I have never had better service from any company, IT or otherwise than from Computerbilities. Everyone I contact is knowledgeable, helpful, courteous, and truly cares about us
Computerbilities is an asset to our company. Give Adam a call.
Computerbilities has managed our IT for 9 years now, they have always provided me with quick services and excellent communication. They are the ideal team of IT professionals and are exactly what I look for in an IT company.
Thanks to Computerbilities we have ZERO downtime due to computer issues. The Computerbilites team is always very knowledgeable of our network, the few issues that we have had, everything was dealt with extremely quickly and efficiently. We can always count on them to be responsive to our needs and do an excellent job.
I give Computerbilities the credit for easing our IT worries! Adam and his staff are timely, personable, and responsive to all our IT needs. I can always expect Computerbilites be in contact with us if we have an any computer or network issue. In addition to the service provide us, they also teach us the best IT practices and always show patience while doing so! If you need a knowledgeable, professional, trustworthy IT company with a heart for their clients and the community, you need not look any further than Computerbilites! They are exactly what you need!
The Computerbilities team is always very responsive to our needs whenever we have issues or questions. They are very professional and efficient, and their knowledge and expertise have been instrumental in keeping our business “connected.” We highly recommend using Computerbilities, Inc. for any of your IT needs.
Having the ability to contact Computerbilities and knowing the issue will get resolved in a timely manner is very important to our business. Computerbilities provides excellent response times for all IT issues while maintaining consistent and trustworthy staff. With Computerbilities you never have to worry about their quality of service or unreasonable rates. Honesty and knowledge in their industry makes them the only choice for our company.
Since using Computerbilities for my IT needs I have had no problems and perfect services. Their service is even better than I hoped for. The service is prompt, professional, friendly, and knowledgeable. I cannot see myself using any other company.