As one of the longest IT support companies in the triangle area, we take pride in our extensive IT expertise and customer service. There are many other companies to choose from for IT support in Raleigh, but we believe that we are more dependable, have stronger communication and tailored solutions, and possess more in-depth knowledge than the rest of the IT support firms. Not only are we a Raleigh IT support company that has been around for more than 25 years, but we also specialize in the contracting company niche that most NC IT support companies cannot say that they do!
Consistently depend on our customized IT support solutions in North Carolina (NC). We will always follow up and can be depended on!
Having over 25 years of working as a NC IT support company gives us more knowledge and experience than our competitors in this Triangle areas.
With our very niche business clientele, the contracting industry allows us to do research and find only the best solutions for their IT support in NC.
We put communication first with our IT support clients in North Carolina (NC) Triangle Areas! Communication is the key in our IT Solutions business!
When looking for an IT solutions provider, one must make sure that the IT company has a well-rounded knowledge of all network needs and IT solutions. We believe that we are an experienced IT company, with the expertise to give companies a reliable IT network. As an IT solutions company, our job is to always keep our clients up to date on the latest technology and trends to stay ahead of the curve. Rest assured that with our technology solutions, companies tend to grow and prosper without dedicating a large amount of time to fix simple IT issues in their organization. With our customized IT solutions, rest assured that your company will be safe and functional.
Computerbilities can assist someone needing technical assistance remotely as soon as in a matter of seconds. This modern age solution provides companies practicality and timeliness when they need help with their technical problems.
The cloud solution structures have become a practical alternative to the traditional server structure. We service companies with both solutions, but we find that more businesses are opting to move to a cloud structure every day.
We can secure and provide support for mobile devices; this applies to mobile phones and tablets owned by the company. Computerbilities can your most reliable partner for mobile device management services in NC Triangle Areas.
Security is a large portion of our business in North Carolina (NC), especially when it comes to cyber security. We give any businesses peace of mind that they are secure, and their data is safe and sound 24*7 of the year.
The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, ...
Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, ...
Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you ...
As an IT firm that specializes in working with the contracting industry, we can proudly say that we are technology experts for the contracting industry. Also, if you search "IT support near me" while in Raleigh, you will see we have been around longer than most of our competition, and we have dozens of happy clients to show for it.
We Have Been Servicing Construction, Engineering, and Architecture Firms for More Than 20 Years – Not many companies can say they have this level of experience in a specific field, but we can! Through our experience, we have gained insight on how to EFFECTIVELY STRATEGIZE SOLUTIONS and DIAGNOSE CURRENT ISSUES.
We Have Solutions For Your Corrupt/Overwritten CAD File Issues – Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or that has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies.
We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.
We Will Solve Your Large File Sharing and Email Problems – How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?
These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.
We Will Help Prevent Surprise Bills from Bentley and False License Issues from AutoCAD – While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL FOR THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.
We Guarantee Excellent Communication and Response Time – Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
We Guarantee A 6 Minute Response Time – Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.
We Give You Clear, Jargon-Free Solutions – At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies.
We Demonstrate Professionalism with a personal touch – When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.
We Offer A 24 Hour Help Desk Service – Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for up time and predictive failure so that we can repair the problem BEFORE it affects your workforce!
All of the industries below fall under our specialized contracting niche. We are the go-to IT support consultant for construction, engineering, architecture, manufacturing, and all other companies that belong to the contracting category. When searching for small business IT support, it is essential to choose a company that has already worked with similar companies to yours. We have dozens of happy clients in the following fields.
The construction industry relies heavily on technology and profits if their technology is running properly. We take pride in being the only IT firm in the NC Triangle area specializing in the construction/contracting industry.
We assist engineering businesses, the complexity of engineering calls for complex technology. We are an IT firm that has mastered IT solutions for engineering, finding them the best way to share files and prevent overwriting.
Technology is essential for architecture companies to thrive truly. We are an IT firm that provides these businesses with customized and accessible IT support & solutions in North Carolina (NC) Triangle areas.
The upbeat and fast environment of manufacturing businesses calls for technology that matches this structure. The IT support & solutions that we provide these businesses allows them to profit and thrive in their environment.
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The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.
The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.
Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.
We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.
No, we do not charge our signed clients any extra to come onsite.
Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.
Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.
When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.
We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.
Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.